Future payments for recurring payments for monthly licences or annual licences can be cancelled at any time in advance of the next due payment being taken.
Our secure payments are processed by WorldPay and when making a recurring payment transaction you should receive emails from Worldpay with login details which enable you to cancel the agreement on their system. You may also request us to cancel future recurring payments by logging in to your user account on our website, and from the menu bar select My Account, then My Tickets, and Create New Ticket to request cancellation. The ticket request will record your request for cancellation. If you are unable to login to your account to raise a cancellation ticket you should contact us to ensure that further payments are not taken.